JOB DESCRIPTION

Role and Responsibilities

• Provide direct program oversight/management and regular supervision of the agency’s Youth Reentry Program, including delegation of work where appropriate.
• Maintain regular contact with the Youth Reentry team regarding service coordination through frequent team meetings and individual supervision to discuss client needs or concerns.
• Assign relevant work to Youth Reentry staff, including managing daily workshop schedule.
• Assist with hiring and training of new program staff as needed.
• Serve as primary liaison between Delaware Division of Children and Family Services Division of Youth Rehabilitative Services.
• Communicate with the courts and probation and parole to advocate during court proceedings when needed, and maintain and foster relationships with community partners.
• Assist with creating program marketing materials and digital infographics.
• Serve as a program representative as needed at community meetings.
• Assess and report on client progress and participation at regular intervals.
• Track and update client information using the agency’s database program.
• Generate monthly, quarterly reports, and year-end reports to the Division of Youth Rehabilitative Services.
• Establish and maintain community referral network.
• Maintain a small caseload of clients, if needed.
• Assist with policy, communications, and development as they relate to the staff member’s assigned program.
• Accept and perform other work as assigned.

Qualifications and Education Requirements

• Flexible schedule; some evening and weekend hours required.
• Significant knowledge and experience related to justice-involved people, the social forces and systems impacting them, and the resources available to them required. Bachelor’s Degree in human services, social work, or a related field also required. Master’s degree preferred. Experience in motivational interviewing, strengths-based case management, and/or Cognitive Behavioral practices also preferred.
• Five years of experience performing case management is desirable; at least three years of experience supervising others is desirable.
• Ability to work independently and as part of a team.
• Ability to multi-task and effectively manage work at different sites (in-office and off-site).
• Must have a valid Delaware Driver’s License.
• Background checks and clearances required as per program contract(s).
• Basic computer skills, including but not limited to the use of Microsoft Office, as well as Zoom/Skype and other distance meeting resources.
• Ability to multitask and work both independently and with supervision, on-site and remotely.
• Embrace an understanding of justice involvement that acknowledges the impact of institutional racism and the systemic oppression of BIPOC, women, and LGBTQ+ people; must share the belief that people can change in positive ways.
• Must embrace teamwork, have a strong work ethic, be a self-starter with a positive attitude, with a good sense of humor.
• Strong team building, organizing, writing and other communication skills are essential.

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