SUD CASE MANAGER
Team: Transitional Reentry Services
Reports to: Transitional Reentry Services Program Director
Pay Rate: Established in offer letter
Service Area: Statewide
Travel Required: Regular, Statewide
Position Type: Full-time, exempt
Role and Responsibilities
The duties listed below are intended as examples of the types of work that may be performed by an SUD Case Manager but are not all necessarily performed and do not include all specific functions and responsibilities that the SUD Case Manager may be expected to perform.
- Manage a caseload of individuals who have recently exited Delaware Department of Corrections Level 4 & 5 Facilities and have a mental health, substance use disorder, or co-occurring conditions.
- Provide in-depth, wrap-around case management services to individual clients referred through the DE DOC’s Behavioral Health Provider.
- Partner with Peer Specialists to support the seamless provision of reentry services.
- Perform needs assessment with each client and create appropriate case plan.
- Conduct individual case management sessions with clients, both at intake and at regular intervals while cases remain active.
- Utilize a variety of interventions such as TCU Mapping, Cognitive Behavioral Therapy, and Motivational Interviewing to support client wellbeing and target criminogenic risk factors.
- Coordinate services related to recovery supports, housing, basic needs, transportation, education, job placement, and social supports/needs.
- Focus on linkage to mental health appointments, access to medications and basic needs, reducing barriers to treatment and improving social determinants of health.
- Assist in client’s resource utilization by accompanying clients to off-site appointments or programs, as needed.
- Provide frequent client follow-up contact and support via phone, off-site visits, or office visits.
- Communicate with the courts and probation and parole and advocate during court proceedings when needed.
- Assess and report on client progress and participation at regular intervals.
- Track and update client information using database program.
- Generate monthly, quarterly reports and year-end reports to Dept. of Corrections and Management.
- Assist with policy, communications, and development as they relate to the staff member’s assigned program.
- Accept and perform other work as assigned.
Qualifications and Education Requirements
- Significant knowledge and experience related to justice-involved people, the social forces and systems impacting them, and the resources available to them required. Bachelor’s Degree in human services, social work, or a related field also required. Master’s degree preferred. Experience in motivational interviewing, strengths-based case management, and/or Cognitive Behavioral practices also preferred.
- 3-5 years’ experience performing case management is desirable.
- Must demonstrate knowledge of substance use, mental health and co-occurring conditions, as well as working knowledge of resources available to individuals with SUD/Co-Occurring Disorders.
- Ability to work independently and as part of a team.
- Ability to multi-task and effectively manage work at different sites (in-office and off-site).
- Must have a valid Delaware Driver’s License.
- Background checks and clearances required as per program contract(s).
- Basic computer skills, including but not limited to the use of Microsoft Office, as well as Zoom/Skype and other distance meeting resources.
- Ability to multitask and work both independently and with supervision, on-site and remotely.
- Embrace an understanding of justice involvement that acknowledges the impact of institutional racism and the systemic oppression of BIPOC, women, and LGBTQ+ people; must share the belief that people can change in positive ways.
- Must embrace teamwork, have a strong work ethic, be a self-starter with a positive attitude, with a good sense of humor.
- Strong team building, organizing, writing and other communication skills are essential.
To apply – submit your cover letter and resume in the appropriate boxes below. If you are experiencing difficulty submitting your cover letter and resume, or have questions about the process, please contact us at Apply@dcjustice.org.