JOB DESCRIPTION

Role and Responsibilities

• Manage a caseload of individuals who have recently exited Delaware Department of Corrections Level 4 & 5 Facilities and have a mental health, substance use disorder, or co-occurring conditions.
• Provide in-depth, wrap-around case management services to individual clients referred through the DE DOC’s Behavioral Health Provider.
• Partner with Peer Specialists to support the seamless provision of reentry services.
• Perform needs assessment with each client and create appropriate case plan.
• Conduct individual case management sessions with clients, both at intake and at regular intervals while cases remain active.
• Utilize a variety of interventions such as TCU Mapping, Cognitive Behavioral Therapy, and Motivational Interviewing to support client wellbeing and target criminogenic risk factors.
• Coordinate services related to recovery supports, housing, basic needs, transportation, education, job placement, and social supports/needs.
• Focus on linkage to mental health appointments, access to medications and basic needs, reducing barriers to treatment and improving social determinants of health.
• Assist in client’s resource utilization by accompanying clients to off-site appointments or programs, as needed.
• Provide frequent client follow-up contact and support via phone, off-site visits, or office visits.
• Communicate with the courts and probation and parole and advocate during court proceedings when needed.
• Assess and report on client progress and participation at regular intervals.
• Track and update client information using database program.
• Generate monthly, quarterly reports and year-end reports to Dept. of Corrections and Management.
• Assist with policy, communications, and development as they relate to the staff member’s assigned program.
• Accept and perform other work as assigned.

Qualifications and Education Requirements

• Significant knowledge and experience related to justice-involved people, the social forces and systems impacting them, and the resources available to them required. Bachelor’s Degree in human services, social work, or a related field also required. Master’s degree preferred. Experience in motivational interviewing, strengths-based case management, and/or Cognitive Behavioral practices also preferred.
• 3-5 years’ experience performing case management is desirable.
• Must demonstrate knowledge of substance use, mental health and co-occurring conditions, as well as working knowledge of resources available to individuals with SUD/Co-Occurring Disorders.
• Ability to work independently and as part of a team.
• Ability to multi-task and effectively manage work at different sites (in-office and off-site).
• Must have a valid Delaware Driver’s License.
• Background checks and clearances required as per program contract(s).
• Basic computer skills, including but not limited to the use of Microsoft Office, as well as Zoom/Skype and other distance meeting resources.
• Ability to multitask and work both independently and with supervision, on-site and remotely.
• Embrace an understanding of justice involvement that acknowledges the impact of institutional racism and the systemic oppression of BIPOC, women, and LGBTQ+ people; must share the belief that people can change in positive ways.
• Must embrace teamwork, have a strong work ethic, be a self-starter with a positive attitude, with a good sense of humor.
• Strong team building, organizing, writing and other communication skills are essential.

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