JOB DESCRIPTION

Role and Responsibilities

• Provide comprehensive case management and support to families of the youth participating in Delaware Center for Justice (DCJ) Youth Reentry Services.
• Assess family support needs and connect to appropriate community partners.
• Coordinate services and actively place participants at relevant housing sites/programs, employment sites/programs, social service programs, or other relevant services.
• Establish and maintain community referral network.
• Assist families with understanding and accessing services available to them.
• Maintain regular contact with Youth Reentry team regarding service coordination and attend regular team meetings to discuss client needs or concerns.
• Meet with families in a variety of settings, including office visits, home and school visits or other community locations; establish trust and rapport with youth in a community-based role.
• Collaborate with stakeholders such as residential staff, probation, other professionals involved with the youth, and other community-based agencies on behalf of the clients and DCJ.
• Asses and report on client progress and participation at regular intervals.
• Track and update client information using database program.
• Accept and perform other work as assigned.

QUALIFICATIONS and Education Requirements

• Flexible schedule; some evening and weekend hours required.
• Must have a strong work ethic, a positive attitude, and good sense of humor.
• Must express a basic belief that people can change in positive ways.
• Documented history of work experience involving youth in a professional or nonprofessional capacity.
• Strong interpersonal, communication, organizational and writing skills are essential.
• Ability to motivate and establish therapeutic alliance with clients.
• A Bachelor’s degree or relevant work history is required; a Master’s degree in human services /social work or other related field is preferred.
• Five years’ experience performing case management is desirable.
• Computer literacy required (ability to compose and send emails, draft client case notes, use an
• internet-based database system, compose documents in Microsoft Word, and perform basic internet research).
• Ability to work independently and as part of a team.
• Ability to multi-task and effectively manage work at different sites (in-office and off-site).
• Must have a valid Delaware Driver’s License.
• Use of personal vehicle required.
• Ability to obtain DSCYF background clearance per contract requirements.

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