JOB DESCRIPTION

Role and Responsibilities

• Provide direct program oversight/management and regular supervision to the CRSP Case Managers and Employment Specialists, including the delegation of responsibilities where appropriate.
• Assist with hiring and training of new program staff as needed.
• Deliver in-depth, wrap-around case management services to a caseload of individual clients referred through the Probation Department who have recently exited prison and are currently in the community on probation.
• Perform needs assessment with each client, create appropriate case plans, and conduct individual case management sessions with clients, both at intake and at regular intervals while cases remain active.
• Utilize a variety of interventions such as TCU Mapping, Cognitive Behavioral Therapy, and Motivational interviewing to support client wellbeing and target criminogenic risk factors.
• Coordinate services and actively place clients at relevant job training programs, housing sites/programs, employment sites/programs, and social service, substance abuse, and mental health treatment programs.
• Assist in client resource utilization by accompanying or transporting clients to off-site programs, job sites, and social service providers.
• Provide frequent client follow-up contact and support via phone, off-site visits, or office visits.
• Assist with workforce development and employment lab at Probation & Parole locations.
• Assist participants with building skills to manage daily stressors, improve impulse control, and reduce negative behaviors.
• Communicate with the courts and probation and parole while advocating during court proceedings when needed, and maintain and foster relationships with community partners.
• Assist with creating program marketing materials and digital infographics.
• Serve as a program representative as needed at community meetings.
• Assess and report on client progress and participation at regular intervals.
• Track and update client information using the agency’s database program.
• Generate monthly, quarterly reports and year-end reports to Dept. of Corrections and Management.
• Coordinate, re-stock, and maintain documents for on-site food pantry.
• Accept and perform other work as assigned.

QUALIFICATIONS and Education Requirements

• Significant knowledge and experience related to justice-involved people, the social forces and systems impacting them, and the resources available to them required. A bachelor’s Degree in human services, social work, or a related field is also required. Master’s degree preferred. Experience in motivational interviewing, strengths-based case management, and/or Cognitive Behavioral practices is also preferred.
• Background checks and clearances required as per program contract(s).
• Basic computer skills, including but not limited to the use of Microsoft Office, as well as Zoom/Skype and other distance meeting resources.
• Ability to multitask and work both independently and with supervision, on-site and remotely.
• Embrace an understanding of justice involvement that acknowledges the impact of institutional racism and the systemic oppression of BIPOC, women, and LGBTQ+ people; must share the belief that people can change in positive ways.
• Must embrace teamwork, have a strong work ethic, be a self-starter with a positive attitude, and with a good sense of humor.
• Strong team building, organizing, writing, and other communication skills are essential.

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