RESTORATIVE SERVICES SPECIALIST

JOB DESCRIPTION

Role and Responsibilities

• Serve as the main program staff for referrals received from New Castle Court of Common Pleas and Family Court. Receive referrals from court staff.
• Facilitate contact with all parties in referred cases through all methods of contact.
• Coordinate mediation for those impact by the crime and establish appropriate terms with all parties.
• Coordinate and conduct in person mediation; secure and manage additional volunteer mediators as needed.
• Follow-up on all agreed upon terms in a timely manner, communicate case updates and changes to the courts.
• Document all case contacts in appropriate case notes, database, or reports.
• Safeguard program integrity by maintaining high standards of confidentiality, service delivery, and timely reporting to clients, professionals involved with the youth, and the Restorative Services Director.
• Collaborate with stakeholders such as the deputy attorneys general from DOJ, assistant public defenders from ODS, and other community-based agencies on behalf of the VOMP-funded clients and programs.
• Accept and perform other work as assigned.
• Provide support to the Victim Offender Conferencing (VOC) Program as directed by the Restorative Services Director.

Requirements

• Knowledge and experience related to justice-involved people, the systems impacting them, and the resources available to them required. Bachelor’s Degree in human services, social work, or a related field also required.
• Knowledge and experience of Restorative Justice/Practices is required.
• Background checks and clearances required as per program contract(s).
• Basic computer skills, including but not limited to the use of Microsoft Office, as well as Zoom/Skype and other distance meeting resources.
• Ability to multitask and work both independently and with supervision, on-site and remotely.
• Embrace an understanding of justice involvement that acknowledges the impact of institutional racism and the systemic oppression of BIPOC, women, and LGBTQ+ people; must share the belief that people can change in positive ways.
• Must embrace teamwork, have a strong work ethic, be a self-starter with a positive attitude, with a good sense of humor.
• Strong team building, organizing, writing and other communication skills are essential.

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