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Youth CAse Manager


Team: Youth Re-entry Services

Reports to: Clinical Director

Pay Rate: Established in offer letter

Service Area: Statewide

Travel Req’d: Regular, throughout Delaware

Position Type: Full-time, exempt

Role and Responsibilities

The duties listed below are intended as examples of the types of work that may be performed by a Youth Case Manager but are not all necessarily performed and do not include all specific functions and responsibilities that the Youth Case Manager may be expected to perform.

  • Provide in-depth, wrap-around case management services to a caseload of youth in placement and the community, referred through Youth Rehabilitative Services.
  • Perform needs assessment with each youth, create individual reentry plans, and conduct individual case management sessions with youth, both at intake and at regular intervals while cases remain active.
  • Assist in youth’s resource utilization by accompanying or transporting to off-site programs, job sites, and social service providers.
  • Provide frequent follow-up contact and support via phone, office visits, as well as home, school, or community locations.
  • Conduct Cognitive Behavioral Therapy sessions in a group and 1-1 setting; Assist youth with building skills to manage daily stressors, improve impulse control and reduce negative behaviors.
  • Collaborate with YRS treatment teams and families to support individual reentry plan; attend monthly treatment meetings, aftercare planning; and transition circle meeting.
  • Assess and report on client progress and participation at regular intervals; Track and update client information using the agency’s database program; complete case notes and maintain regular contact with YRS regarding youth progress.
  • Accept and perform other work as assigned.

Qualifications and Education Requirements

  • Understands and supports the Delaware Center for Justice and Restorative Justice Philosophy and mission.
  • Significant knowledge and experience related to justice-involved people, the social forces and systems impacting them, and the resources available to them required.
  • Bachelor’s Degree in human services, social work, or a related field also required. Master’s degree preferred.
  • Experience in motivational interviewing, strengths-based case management, and/or Cognitive Behavioral practices also preferred.
  • Basic computer skills, including but not limited to the use of Microsoft Office, as well as Zoom/Skype and other distance meeting resources.
  • Ability to multitask and work both independently and with supervision, on-site and remotely.
  • Embrace an understanding of justice involvement that acknowledges the impact of institutional racism and the systemic oppression of BIPOC, women, and LGBTQ+ people; must share the belief that people can change in positive ways.
  • Must embrace teamwork, have a strong work ethic, be a self-starter with a positive attitude, with a good sense of humor.
  • Strong team building, organizing, writing and other communication skills are essential.


To apply – submit your cover letter and resume in the appropriate boxes below. If you are experiencing difficulty submitting your cover letter and resume, or have questions about the process, please contact us at