Team: Re-entry Services
Reports to: Director of Re-entry Services
Pay Rate: Established in offer letter
Service Area: Statewide
Travel Req’d: Regular, statewide
Position Type: Full-time, exempt
Role and Responsibilities
The duties listed below are intended as examples of the types of work that may be performed by a Case Manager for the Community Reintegration Services Program (CRSP). but are not all necessarily performed and do not include all specific functions and responsibilities that the Case Manager may be expected to perform.
- Provide, in partnership with re-entry direct service staff, in-depth employment/vocational services to individual clients who have recently exited prison and are in the community on probation.
- Coordinate services, refer, and actively place clients at relevant job training programs, employment sites, etc.
- Assist in client’s resource utilization by accompanying or transporting clients to interviews, job fairs, job sites, and social service providers.
- Facilitate workforce development and operate employment lab at all Probation & Parole locations.
- Assess client’s employment history, education, and skillsets to connect them with employment opportunities.
- Assist clients 1:1 or in group setting with resume development, employment readiness, and job seeking.
- Develop rapport and connect clients to employment opportunities through presence on-site as well as through virtual engagement by phone/text/video meetings.
- Educate and connect clients and employers to the Federal Bonding Program.
- Establish and maintain relationships with employers, employment agencies, job training programs, and state programs.
- Educate potential employment partners about the The Work Opportunity Tax Credit.
- Create monthly job lead newsletter for community distribution.
- Serve as a program representative as needed at community meetings.
- Assess and report on client progress and participation at regular intervals.
- Maintain an organized database of all employers and housing partners; keep detailed documentation of all contacts.
- Track and update client information using the agency’s database program.
- Generate monthly, quarterly reports and year-end reports to Dept. of Corrections and Management.
- Accept and perform other work as assigned.
Qualifications and Education Requirements
- Significant knowledge and experience related to justice-involved people, the social forces and systems impacting them, and the resources available to them (specifically workforce development programs, adult education, vocational training, and related programs) required. Bachelor’s Degree in human services, social work, or a related field also required. Master’s degree preferred. Experience in motivational interviewing, strengths-based case management, and/or Cognitive Behavioral practices also preferred.
- Background checks and clearances required as per program contract(s).
- Basic computer skills, including but not limited to the use of Microsoft Office, as well as Zoom/Skype and other distance meeting resources.
- Ability to multitask and work both independently and with supervision, on-site and remotely.
- Embrace an understanding of justice involvement that acknowledges the impact of institutional racism and the systemic oppression of BIPOC, women, and LGBTQ+ people; must share the belief that people can change in positive ways.
- Must embrace teamwork, have a strong work ethic, be a self-starter with a positive attitude, with a good sense of humor.
- Strong team building, organizing, writing and other communication skills are essential.
To apply – please upload your a video of yourself answering the questionnaire below, along with your resume in the appropriate boxes below. Your video should be no longer than 2 minutes and 30 seconds. If you are experiencing difficulty submitting a video or a resume, or have questions about the process, please contact us at firstname.lastname@example.org.
Questionnaire to be answered during video:
- Please tell us about yourself personally and professionally?
- Why do you want to work for DCJ and what about this position resonates with you?
- What do you consider to be the most pressing issue(s) returning citizens face?